Terms of service

Terms and Conditions – Murv

Welcome to Murv. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.

1. Company Information

Murv is an international e-commerce brand specialising in men's fashion.
Contact: support@murv.com

2. Use of the Website

  • You must be at least 18 years old or have the consent of a parent/legal guardian to make purchases.

  • You agree not to misuse the website, attempt to hack it, or use our content without authorisation.

  • All content, including images, text and designs, is the property of Murv and is protected by copyright.

3. Products and Availability

  • We make every effort to ensure that product descriptions and images are accurate; however, slight variations in colour or design may occur.

  • Product availability may change without prior notice.

  • Prices are displayed in the currency selected at checkout and may vary due to exchange rates or promotions.

4. Orders and Payments

  • By placing an order, you agree to provide accurate and complete information.

  • Payments are processed securely through trusted third-party providers.

  • Murv reserves the right to refuse or cancel orders where fraud or unauthorised activity is suspected.

5. Shipping and Delivery

  • Orders are processed and shipped in accordance with our Shipping Policy.

  • Delivery times are estimates and may vary depending on the destination, customs procedures and unforeseen delays.

  • Customers are responsible for any customs fees, taxes or duties applicable in their country.

6. Returns and Refunds

  • Returns and refunds are handled in accordance with our Return & Refund Policy.

  • Certain items (e.g. Final Sale products or promotional items) may be excluded from returns.

7. Limitation of Liability

  • Murv is not liable for damages resulting from misuse of products or delays beyond our control.

  • To the fullest extent permitted by law, we exclude liability for indirect, incidental or consequential damages.

8. User Accounts (if applicable)

  • You are responsible for maintaining the confidentiality of your account and password.

  • Murv reserves the right to suspend or terminate accounts that violate these Terms and Conditions.

9. Privacy

  • Your information is collected and processed in accordance with our Privacy Policy and Cookie Policy.

10. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of the country in which Murv is legally registered.

  • Any disputes shall be subject to the exclusive jurisdiction of the competent courts.

11. Changes to These Terms

Murv may update these Terms and Conditions at any time. Changes will be published on this page, and your continued use of the website will constitute acceptance of the updated Terms and Conditions.

12. Contact

If you have any questions about these Terms and Conditions, please contact us:

Murv – Customer Support
📧 support@murv.com